Frequently asked questions
1) How soon can I get the price?
Answer: usually within 24 hours.
2) How soon can I get a sample to confirm the quality?
Answer: we start sample making upon receipt of the deposit. Usually, it takes 2-3 days to make a sample in our factory. If you only want a sample in stock, it can be offered at once, and the sample can be free of charge, but the freight for air express should be paid by your party.
3) How can I pay the sample fee and freight cost?
Answer: standard sample (usually less than 0.5-square-meter) can be free of charge, but the freight should usually be paid in collect by your party. In order to proceeds the business quickly, we usually deliver it via UPS, FedEx, SF, HDL and more.
4) Can you design a wood floor for us?
Answer: yes. We’ve got a professional R&D team in charge of the design and manufacturing of new style wood floors. It’s okay to just tell us your detailed requirements and we’ll promptly carry them out. By the way, it’s necessary for us to we negotiate it in a contract.
5) What’s your payment term?
Answer: T/T only at present. For a FCL order quantity, we often ask for 30% of the total amount as the deposit, 70% as the balance should be settled before shipment. But for a small order, we usually advise you to make a full payment in advance.
6) What are your pricing terms?
Answer: usually, EXW, FOB or CIF.
7) What’s the lead time for a mass production?
Answer: well, it depends on your order quantity
|Color&pattern||As you like|
|Size(L*W*T,mm)||450*123*18， 460*123*18， 510*123*18， 550*123*18， 610*123*180， 710*93*18， 710*123*18，810*123*18，910*93*18， 910*123*18， 1200*123*18， 1210*123*18 etc.|
|Wood sort||Teak, oak, walnut, merbau, hard maple, cherry, beech, acacia, sandalwood,northeast China ash, sophora sp or mahoganyetc.|
|Grade||A or B|
|Structure||All & wholly solid (hard)wood|
|Finish||UVpainted or PU hand sprayed.|
|Gloss||Highlight, light, sub-light or no light.|
|Surface effects||Smooth, glossy, waterproof, anti-static, scratch resistant, anti-corrosive, wear-resistant and moth-proof,shaped ina flat or a sculpture.|
|Installation||Suspension paving method or keel-supporting method etc.|
|Wear resistance||8000-10000 rs|
|Heat dissipation structure||Available|
|Quality standards||REACH168, EN310, EN322, GB/T6739-2006,
|Certificates||CE, FSC, Carb, ISO9001, ISO14001|
- Lead Time: 25 - 30 days
- HTS Code: 4418.79.90 90
- Dimensions per Unit: 45 × 12.3 × 1.8 Centimeters
- Weight per Unit: 0.692 Kilograms
- Units per Export Carton: 36
- Export Carton Dimensions L/W/H: 47 × 26 × 36 Centimeters
- Export Carton Weight: 26 Kilograms
- Central/South America
- Eastern Europe
- Mid East/Africa
- North America
- Western Europe